Frequently Asked Questions
Does it cost anything?
No platform fees. Custom translations available in the Store. Referral Leader and Premiere Status are not available for Coldwell Banker.
Send to someone not on GRN?
Yes — External Referral. Skips contract, goes to Active.
Change placement method?
No. Cancel and re-create.
Why can I not create a referral?
CB defaults to Config C — only Relo Directors can create referrals. Provide your client details to your Relo Director.
Why no Marketplace tab?
Under Config C, agents do not see the Marketplace. Your Relo Director has Marketplace access.
Why can a Corcoran agent not send me a referral?
Corcoran cannot exchange referrals with Coldwell Banker. This is an asymmetric rule — CB can send to Corcoran, but Corcoran cannot send to CB.
Languages?
9: English, French, Italian, German, Spanish (LA/EU), Portuguese (EU/BR), Japanese.