Immobel

Responding to referrals for CB — Config C default means Relo handles.

How to Respond to a Referral You Received

Referral agreement signing and deadlines.

How to Sign the Referral Agreement

Status updates for CB — Config C means Relo provides official updates.

How to Provide Status Updates

Closing referrals and payment tracking for CB.

How to Close and Complete a Referral

Cancel, deactivate, reactivate for CB — Relo-only under Config C.

Cancel, Deactivate, or Reactivate a Referral

CB Dashboard: Config C default, agent vs Relo views.

Understanding Your Dashboard

Notification types and management for CB.

Understanding Notifications and Email Alerts

Managing Your Professional Profile

Using the Professional Directory

CB office configurations — Config C default.

Understanding Office Configuration (A, B, C)

CB Store: translations only, no premium upgrades.

The Store: Custom Translations

Using the Analytics Dashboard

CB cross-brand referrals including asymmetric Corcoran rule.

Understanding Cross-Brand Referrals

CB referral fees: 30% default, payment tracking, Relo-only.

Referral Fees and Commission Payments

CB login troubleshooting: CB Desk SSO, password, activation, Config C access.

Troubleshooting: Login and Access Issues

CB referral troubleshooting with Config C context.

Troubleshooting: Referral Not Appearing or Stuck

CB FAQs including Config C, no upgrades, Corcoran asymmetric rule.

Frequently Asked Questions

CB referral fees: 30% default, payment tracking.

CB login troubleshooting: CB Desk SSO, international, access issues.

Top FAQs for Coldwell Banker users including Corcoran asymmetric rule.

Top FAQs for Coldwell Banker users including Config C and Corcoran restriction.

Coldwell Banker Global Referral Network

Brand configuration data for all Enterprise GRN brands.

GRN Brand Configuration Reference

Understanding Placement Methods

CB login: SSO via CB Desk (US/Canada), username/password (international).

How to Log In to the Global Referral Network

Creating referrals for CB: Config C default, Relo Directors create, agents provide details.

How to Create a Referral

What Are Direct Referrals?

What Are Invite Referrals?

What Are Market Referrals?

How do you accept an invite or market application?

How to update Referral Status?

Professional Directory

Email Notifications Settings

How does Preferred Notification Email work?

Analytics Dashboard

How to Videos

Find answers and get help from Intercom Support and Community Experts

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