Verify Market placement was selected. Under Config C, only your Relo Director has the Marketplace tab.

Check agent coverage. Try Invite. Wait for cross-brand window.

Receiving party may not have signed (7-day deadline), update overdue, or Relo approval needed.

Check Outbound/Inbound tabs. Under Config C, you only see referrals assigned to you — ask your Relo Director.

All receiving parties notified. Check for update alert.