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Frequently Asked Questions

Top FAQs for Coldwell Banker users including Config C and Corcoran restriction.

Updated this week

Frequently Asked Questions

Does it cost anything?

No platform fees. Custom translations available in the Store. Referral Leader and Premiere Status are not available for Coldwell Banker.

Send to someone not on GRN?

Yes — External Referral. Skips contract.

Change placement method?

No. Cancel and re-create.

Why can I not create a referral?

CB defaults to Config C — only Relo Directors create referrals. Provide your client details to your Relo Director.

Why no Marketplace tab?

Under Config C, agents do not see the Marketplace. Your Relo Director has access.

Can Corcoran send me referrals?

No. While CB can exchange with Corcoran, Corcoran cannot send referrals to Coldwell Banker. This is an asymmetric cross-brand rule.

Languages?

9 supported: English, French, Italian, German, Spanish (LA/EU), Portuguese (EU/BR), Japanese.

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