Verify Market placement method. Under Config C, only your Relo Director has Marketplace access.

Check agent coverage. Try Invite. Wait for cross-brand window.

Receiving party may not have signed (7-day deadline), update overdue, or Relo action needed.

Check with your Relo Director — under Config C they manage all referrals. Cancelled referrals are in history.

All receiving parties notified. Check for update alert.